Events
Boosting talent retention through client-focused development
Client First - breakfast event: Data-Driven L&D
Boosting talent retention through client-focused development
Thursday 6th February 2025
9:00 am - 10:30 am
An exclusive breakfast briefing for L&D leaders in professional services
Join us for an insightful breakfast session exploring how L&D leaders can transform their approach through dual-analysis—combining client feedback with internal behavioural insights to create development initiatives that drive engagement and retention.
Our latest research shows that professionals who regularly engage with clients report 80% satisfaction with their career prospects—double that of their internally-focused peers. Drawing from Meridian West's Client First research and extensive client listening programmes, we'll explore:
1. How early client exposure creates a virtuous cycle of engagement and retention
2. Using cross-source analysis to identify opportunities for meaningful client interaction
3. Practical approaches to creating and delivering bespoke L&D content that builds client-facing capabilities
4. Methods for measuring impact and demonstrating ROI to stakeholders
Single Team Member Enquire CTA
Please contact Alex to reserve your place.