Meridian West has teamed up with Membership World to run a couple of breakfast roundtables on the topic of AI usage in membership organisations.

AI excels at sifting through large amounts of information, but valid concerns about accuracy and reliability could undermine member trust if not handled carefully. The session will explore strategies to use AI reliably and examine how some membership organisations are already using it to improve engagement and content distribution.

Topics include member-facing search interfaces and chatbots (including a detailed look at how HLB built theirs) and using query analytics to spot patterns, priorities, and pain points you might never have known existed.

Join peers to share practical examples and discuss successes and concerns in an informal breakfast setting in Central London.
Expect honest discussion, practical examples, and the kind of ideas you can actually use when you get back to the office.