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Events

Meridian West webinar: How to use analytics to maximise CX insights

Tuesday 28th May 2024
2:00 pm - 2:30 pm

Events

Meridian West webinar: How to use analytics to maximise CX insights

Meridian West webinar: How to use analytics to maximise CX insights
Tuesday 28th May 2024
2:00 pm - 2:30 pm

Join Meridian West for an engaging 30-minute webinar where we unpack the potential of utilizing advanced analytics techniques to maximise the impact of your firm's CX data.

The webinar will focus on how to get the most out of techniques such as key driver analysis and financial analytics - revenue at risk and share of wallet analysis - to empower your business decisions.

This session will showcase how these advanced techniques can unveil crucial insights into client behaviour, revenue potential, and market opportunities. Through real-world examples and actionable strategies, discover how to identify and address key drivers impacting your client satisfaction, NPS and revenue streams.